Refund and Returns Policy

Introduction

Welcome to Musician’s Touch. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://musicianstouch.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information: We may collect the following personal information from you when you interact with our website or make a purchase:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (optional)
  • Payment information (e.g., credit card details)
  • IP address
  • Account details (if you register an account with us)

Non-Personal Information: We may also collect non-personal information, which does not identify you individually, such as:

  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed on our site
  • Time spent on the site

How We Collect Information

We collect information in the following ways:

  • Directly from you when you provide it to us (e.g., when you make a purchase, sign up for our newsletter, create an account).
  • Automatically as you navigate through the site (e.g., usage details, IP addresses, and information collected through cookies and other tracking technologies).
  • From third parties, for example, our business partners.

Use of Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you about your orders, products, services, and promotional offers.
  • Improving our website, products, and services.
  • Personalizing your shopping experience.
  • Preventing and detecting fraud and abuse.
  • Complying with legal obligations.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, order fulfillment, and shipping.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Storage and Security

We use industry-standard security measures to protect your personal information. We store your data on secure servers and use encryption to protect sensitive information transmitted online. Despite these measures, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Your Rights

Access and Correction: You have the right to access the personal information we hold about you and to request corrections if any of your information is inaccurate or outdated. You can update your account information directly through your account settings on our website.

Data Deletion: You may request the deletion of your personal information by contacting us at info@musicianstouch.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us at info@musicianstouch.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features may be limited.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@musicianstouch.com
  • Address: Musician’s Touch, 3564 Avalon Park East Blvd Ste 1 PMB 3097, Orlando, FL 32828

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.